Values
We saw the need to simplify a way for organizations and individuals to perform background checks. We operate at the
intersection of trust and technology, and we have an opportunity to redefine a traditional industry. We’re inspired by
this mission and proud of the culture we’ve built. How we work and how we play (we try to excel at both) are guided by
a set of values. Whether you are an individual contributor or the manager of a large team, you are a Helloverify leader
and guided by these values. We define culture in one simple way.
“It’s the way you act or respond when no one is looking”
Customer First:
Our decision-making process always starts with our customer. We work vigorously to earn and keep customer trust.
Ownership:
We are owners. We think long term and don’t sacrifice long-term value for short-term gains. We act on behalf of the entire company, beyond just one’s own team. We never say “That’s not my job”
Invent and Simplify:
We expect and require innovation from their teams and always find ways to simplify. We are driven by intense curiosity and determination to achieve our goals. We love what we do and always aim to be better than yesterday. We’re never content.
Teamwork:
We have strong business judgment and good instincts. Hire and Develop the Best. We raise the performance bar with every hire and promotion. We develop leaders and take seriously their role in coaching others. We work as a unified unit and make decisions through the lens of our priorities and in collaboration with each other.
High Standards:
Many people may think these standards are unreasonably high. We are continually raising the bar and driving them teams to deliver high quality services and processes with zero error. We ensure that defects get caught and are fixed extremely fast so that they do not occur again.
Think Big:
Redefining rational background screening is an ambitious goal. We believe thinking big requires innovation, passion and unconventional thinking. No idea is too small or wrong.
Result Oriented:
Speed and quality matter in business. We like smart risks, and our pioneering spirit means that anyone in our team, in any role, can come up with a great idea and make a difference. We are not afraid to disagree and commit.
Deliver Results:
We focus on the relevant inputs for the business and deliver them with the right quality and in a timely fashion. Despite setbacks, we rise to the occasion and never settle.
Soulful Purpose:
We depend on every individual to work with integrity, act like an owner, and be accountable to our stakeholders. We do what we say we will. We’re not afraid to bring light to issues and acknowledge when we’re wrong, and we trust each other help us turn challenges into opportunities.
